Mission Operations Support Specialist - Operations & User Engagement (2026-0047)

Northern Virginia, VA
Full Time
Experienced
Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Mission Operations Support Specialist with TS/SCI clearance and polygraph to join our Data and Systems Integration Division, working in Northern Virginia to provide Support and administer cyber security projects and Assessment & Authorization (A&A) activities within the Sponsor’s organization.

ROLES AND RESPONSIBILITIES:

Tasks shall include, but are not limited to, the following:
  • Provide rapid response deployment and operational readiness support.
  • Provide programmatic support in areas such as coordinating meetings, documenting meeting minutes, documenting requirements, and maintaining/writing instructions.
  • Support the Sponsor's process to collect, ingest, process and prioritize operational requirements in coordination with engineering/development.
  • Provide technical support to Mission Centers, Field Elements, and technical users during technical operations involving the deployment of Sponsor's products and systems. This includes being available to answer questions, assist in troubleshooting, and coordinating with Sponsor engineering teams.
  • Provide technical support to cells and other primary interfaces to Sponsor user community. This includes being knowledgeable about available and future Sponsor products and technologies and understanding tradecraft and counterintelligence concerns as it applies to Sponsor systems.
REQUIRED EDUCATION & EXPERIENCE:
  • Familiarity with Sponsor technical communication systems.
  • Levels:
    • One position requiring a Bachelors degree with 12 years of Intelligence Community support, or 16 years with no degree.
    • Two positions requiring a Bachelors degree with 8 years of Intelligence Community support, or 12 years with no degree.
    • One position requiring a Bachelors degree with 4 years of Intelligence Community support, or 8 years with no degree.
    • One position requiring a Bachelors degree with 1 year of Intelligence Community support, or 5 years with no degree.
  • TS/SCI with polygraph
DESIRED QUALIFICATIONS & EXPERIENCE:
  • Familiarity with Sponsor technical communication systems.

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