Acclaim Technical Services

Web Content Administrator (2024-0125)

MTSBU - Bethesda, MD - Full Time

Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
We are actively hiring a Web Content Administrator to join our Mission Technology Division working in Bethesda, MD.

Job Description:
  • Provide dedicated content support to existing internal and external websites.
  • Maintain websites of varying platforms and content management systems.
  • Work with senior leaders to craft language used to inform the workforce and the public.
  • Work independently with clients and receive taskings through several points of contact.
  • Provide demonstrations of completed work to the customer.
  • Provide documentation and assist program management with deliverable tracking.
  • Provide managing/performing website editorial activities including gathering and researching information that enhances the value of the site.
  • Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.
  • Collaborate with development teams to discuss, analyze, or resolve usability issues.
  • Develop web site performance metrics.
  • Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
  • Recommend web site improvements and developing budgets to support recommendations.
  • Develop or document style guidelines for web site content.

Required Qualifications:
  • Bachelor’s degree.
  • 5+ years’ experience in the workforce.
  • Experience using at least one content management system (i.e. WordPress, Joomla, Drupal, SharePoint, Confluence).
  • Basic understanding of HTML, CSS, and JavaScript.
  • Experience working in Agile environments.
  • Ability to break large tasks down into smaller, more manageable pieces.

Desired Qualifications:
  • Master’s degree.
  • Experience designing wireframes and/or full mockups.
  • Experience with building the infrastructure for serving the front-end app and assets.
  • Experience working with the US Web Design System and Material Design patterns and principals.
  • In-depth knowledge of validation by government information assurance and cyber security standards and practices through formal verification methods.
  • Strong knowledge of CI/CD Pipelines.
  • Familiarity with REST design principles.
  • Ability to create self-contained, reusable, and testable code.
  • Experience integrating front-end content with REST or HTTP APIs.
  • Extensive experience with Git source code management system.

Candidates must possess a current TS/SCI security clearance w/Polygraph.

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ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

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