Business Process Consultant - Strategy Support (2025-0024)

Chantilly, VA
Full Time
MTSBU
Mid Level
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

ATS is actively hiring a full-time Business Process Consultant - Strategy Support to join the Consulting, Analytics, and Engineering Division in Chantilly, VA. Individual must hold a current TS/SCI w/poly.

RESPONSIBILITIES:
  • Draft, maintain and provide recommendations on strategy documentation
  • Recommend strategic business case/investment thesis for proposed concepts
  • Review and analyze program requirements and information to provide input into strategy options
  • Document strategy decisions, provide support for linking the strategy to the funding, and develop briefings and other material necessary to communicate the strategy
  • Draft presentations to provide an accurate status of existing programs, to include timelines, gaps, risks, and issues
  • Develop strategic roadmaps that align with the customer's strategies for recommendations to Center Leadership
  • Assist Technical Director with strategy and roadmap tasks
  • Independently triage, understand, coordinate, and disseminate high level actions that arrive via TaskIT, email, and other means - Collect information for, draft, and coordinate responses to these actions - Receive and consolidate responses from the department's programs for action items - Create comprehensive and accurate department responses;
    • Triage and adjudicate all taskers received in any form pertinent to the mission to include queries of Department level management prior to the customer's involvement
    • Independently work across programs to identify and collect appropriate action inputs
    • Proactively coordinate across departments as appropriate to ensure consistent responses
    • Provide timely, accurate and responsive replies to all applicable actions
    • Adjudicate conflicting responses between all parties
  • Support facilitation of the Operational Technology Partnership (OTP) Executive Secretariat governance boards, support movement to new processes, and provide suggestions to optimize the process, as needed
  • Prepare, review, and disseminate executive level material to include finalizing briefing packages, drafting e-memos, and coordinating meeting agendas for the strategy
    • Implement flexible workflows that reflect the customer's governance practices for pre-coordination, review, and approval processes
    • Work across programs to ensure appropriate content is available for decision makers at each review
  • Support ad-hoc strategy needs
  • Support the development of customer directed SOPs and policies for the OTP process
  • Prepare, facilitate, and disseminate briefing packages, meeting agendas, action items from TD led meetings
  • Support the analysis and implementation of improved processes
REQUIRED EDUCATION & EXPERIENCE:
  • Bachelor’s degree
  • TS/SCI with polygraph
  • 15+ years experience

 

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